Elavon

Connect Elavon Payment Gateway (EPG) to PayLexer to accept one-time payments and subscriptions across the US, Canada, UK, and Europe.

Elavon Payment Gateway (EPG) is the payment platform of Elavon, a U.S. Bank company, serving merchants across the United States, Canada, United Kingdom, and Europe. It provides a hosted checkout page for card payments, so shoppers never enter card details directly on your site or on PayLexer's servers.

Supported Regions (Merchant Accounts): United States, Canada, United Kingdom, Europe - view full list
Supported Currencies: USD, CAD, GBP, EUR - view full list

Supported Features

Hosted checkout page - shoppers pay on an Elavon-hosted page, so card data never touches your site or PayLexer
One-time payments
Recurring subscriptions, including an optional one-time sign-up fee added to the first charge
Subscription cancellation - immediately, or at the end of the current billing period
Full and partial refunds - refunds you issue from your PayLexer dashboard are confirmed immediately, with no polling delay
Live mode lets you select a North America or Europe processing region

Before You Start

Make sure you have:

Elavon Merchant Account – Don't have one? Elavon issues merchant accounts through its own sales and underwriting process rather than instant self-service sign-up. Contact Elavon to get started.
Elavon Developer Account – Required to access the Elavon Developer Portal, create a project, and obtain the API keys.
PayLexer Account – Required to configure the integration. Create your account →
A website where you want to integrate

Looking for a different payment processor? View all supported gateways →

Configuring Elavon

You need a Merchant Alias and Secret Key from Elavon for this integration.

Getting API Credentials

Open the Elavon Developer Portal

Open the Elavon Developer Portal and sign in to your developer account.

Create or open your project

If you do not already have a project, create one from your developer-account dashboard. Then open the project you want to use for PayLexer.

Elavon Developer Portal dashboard showing an open project

Copy your API credentials

Go to the project's API tab, then locate and copy the API keys displayed for the project.

Elavon Developer Portal API tab showing the Merchant Alias and Secret Key

Copy your Merchant Alias and Secret Key. These are separate for your Test/Sandbox account and your Live account - copy both if you have them.

If you plan to go live, note which processing region your Elavon account was set up in: North America or Europe.

Adding Credentials to PayLexer

Open PayLexer Dashboard

Elavon highlighted in the PayLexer Payment Gateways list

Enter your credentials

Paste the Merchant Alias and Secret Key you copied from Elavon into the corresponding fields. If you're going live, also select your Region (North America or Europe) to match your Elavon account.

PayLexer Elavon sandbox credential fields for Merchant Alias and Secret Key

PayLexer Elavon live credential fields including the Region selector

Understanding Live/Production and Sandbox Settings:

Environment	Purpose
Live / Production (Mandatory)	Used for real transactions. Cannot be empty, even when testing.
Test / Sandbox (Optional)	Used for testing only. No real money is processed.

How PayLexer selects credentials:

Debug/Test mode ON → Test credentials are used
Debug/Test mode OFF → Live credentials are used

Test and save

Click Test Connection to verify your credentials, then click Save Configuration.

Test Connection and Save Configuration buttons on the Elavon sandbox settings

Test Connection and Save Configuration buttons on the Elavon live settings

Webhooks (Not Supported)

Elavon does not currently support webhook integration in this PayLexer setup.

Payment updates are handled directly within Elavon's processing flow
Real-time event notifications are not available
Payment status updates occur through standard API polling instead

What this means for timing:

Action	Typical delay
A shopper completes a one-time payment, or a subscription's first charge	Up to ~3 minutes
A subscription activates, renews, or is cancelled - whether on Elavon's own schedule or directly in Elavon's merchant portal	Up to ~5 minutes
A refund made directly in Elavon's own merchant portal (not through PayLexer)	Up to ~30 minutes

Exception: a refund you issue from your own PayLexer dashboard confirms immediately - Elavon's response to that request is itself the confirmation, so there's no polling delay for that specific action.

Integrate Elavon to Your Website

If you have already added and configured your site, you can enable Elavon in your existing setup.

Go to Websites

Navigate to Websites in your PayLexer dashboard.

Edit your website

Click the Edit Icon of your added website.

Edit icon next to a website in the PayLexer Websites list

Enable Elavon

Click the checkbox to enable Elavon for the website.

If you haven't added a website yet, Continue to Add Your Website →

Troubleshooting

Best Practices

Test in sandbox before enabling production
Keep your Test and Live credentials in their correct fields - they point to entirely separate Elavon environments
If you plan to sell in both North America and Europe, confirm which region your Live Elavon account belongs to before going live
Don't offer free trials through Elavon subscriptions - Elavon has no way to save a card without a real charge, so trial periods aren't supported on this gateway

FAQs

Still Have Questions?

Elavon Support: Elavon Developer Portal
PayLexer Support: Contact Support

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